New Delhi. Flipkart has given a special offer to its users. Users can now use the smartphone for 15 days after purchase and return it if they do not like it. The user will get his entire money back as a refund. Although this offer is not on all smartphones, but only on premium smartphones. Initially, a deal has been done between Flipkart and Samsung under this program named Love It or Return It.
In which cities is this program
Samsung’s foldable devices such as Samsung Galaxy Z Fold 3 and Samsung Galaxy Z Flip 3 will be made available to customers for testing. This Flipkart program is currently running in Bangalore, Hyderabad, Pune, Delhi, Mumbai, Gurugram, Ahmedabad, Kolkata, Chennai and Vadodara.
The price of both these Samsung Galaxy smartphones is more than Rs 1 lakh. To avail this benefit, customers will have to place an order on Flipkart, after which they will get a chance to experience the device for 15 days. After this, customers can get a refund if they do not like the smartphone. During the return, the company will check whether the smartphone is in proper condition or not, after which the money will be returned to the customers.
how to get refund
1. First of all click on the return request weblink given by Flipkart.
2. Enter a valid IMEI number to login to the app.
3. Now the user has to enter his personal information and bank details.
4. After this a ticket number will be generated and the user will get an email. An app will be downloaded through this email, which will check in the phone whether everything is fine or not.
5. After this checking, the user will be contacted for pickup.
6. The user will get the refund within 7 days of picking up the device.